Serviced Accommodation Regulations & 90 Day Rule

Operating a serviced accommodation business in the UK requires adherence to a range of regulations and legal requirements. One of the key considerations is the 90-day rule, which can have a significant impact on your business operations.

90-Day Rule

90-day rule, introduced by the UK government in 2015, limits the number of days a property can be rented out as a short-term or holiday rental in Greater London to 90 days per calendar year. This rule applies to all properties, regardless of whether they are primary or secondary residences.

The purpose of the 90-day rule is to strike a balance between the benefits of the short-term rental market and the potential impact on housing availability and affordability in high-demand areas like London. Exceeding the 90-day limit can result in fines and other penalties, so it's crucial for serviced accommodation providers to understand and comply with this regulation.

Regulations

addition to the 90-day rule, serviced accommodation businesses in the UK must adhere to a range of other regulations, including:

Fire safety: You will need to make sure your property is compliant to fire safety, this will include:

  • Fire doors.

  • Fire blankets.

  • Fire Safety procedure.

  • Smoke Alarms.

Licensing and registration requirements: Some local authorities may require serviced accommodation providers to obtain specific licenses or register their properties, you will need to contact your local authority for more information.

Landlord and tenant laws: Understand your obligations and rights as a landlord, particularly if you're renting out a property to someone operating on Airbnb, if you are renting for serviced accommodation, make sure you have the right contract and the landlord has permission to rent to you on a serviced accommodation basis.

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  • Install smoke detectors, carbon monoxide detectors, and fire extinguishers. Provide clear emergency instructions, secure access with locks or keyless entry systems, and maintain the property to prevent hazards. Or, you can have a holiday let management service like Stayful Holiday Let Management do it all for you.

    For more info click here.

  • Establish Clear Communication.

    Clear communication is key to a seamless check-in and check-out process at your holiday let property. Before your guests arrive, provide them with detailed information about:

    Check-in and check-out times.

    Directions to your property.

    Parking arrangements.

    Key collection or keyless entry instructions.

    Contact information for any queries or emergencies.

    Consider creating a comprehensive welcome guide that includes all the necessary information, and send it to your guests via email a few days before their arrival. This will help manage expectations and reduce the likelihood of confusion or misunderstandings.

    For more info click here.

  • Create an emergency response plan, including procedures for natural disasters, medical emergencies, or property damage. Ensure guests have access to emergency contact information and provide assistance as needed. Or, you can have a holiday let management service like Stayful Holiday Let Management do it all for you.

    For more info click here.

  • Rent to serviced accommodation is where you find a willing landlord prepared to accept a fixed long term rent, but with the understanding that you are going to use his property as a serviced accommodation property and make the difference between the rent and what you get per night.

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  • No serviced accommodation is not illegal, however it is important that you let the right people know what you are doing and intend to do before you put your property as a serviced accommodation property on platforms like Airbnb.

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  • This is not straightforward answer as different properties in different locations will produce different results, however your property could make up to £10,000 per month or as little as £1000 per month, we have created a free income calculator for you to find out for yourself.

    For more info click here

  • Management companies charge between 12%-20% for management, some may charge some extra fees and some may not, to get an accurate price reach out to one directly.

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  • The short answer is no, you do not need planning permission to turn your residential property into a serviced accommodation property, however this is something that could change in the future and their are some things you need to do before turning your property into a short stay accommodation.

    For more info click here.

  • Serviced Accommodation is where a landlord or property owner lets out property on a short-term basis usually on platforms like Airbnb and charging per night vs per month for normal tenancies.

    For more info click here.

  • Serviced Accommodation is a tricky market and is heavily reliant on supply & demand, if you want to master serviced accommodation you need to be able to understand how to assess this and more importantly, understand how that will turn into not just revenue, but profit, we are going to show you the best way to get started in how to do this.

    For more info click here.

Serviced Accommodation F&Q

  • Respond professionally to complaints, addressing any valid concerns and outlining steps taken to resolve issues. Learn from feedback and implement improvements to prevent future problems. Encourage satisfied guests to leave positive reviews. Our specialist holiday let management service deals with these details so that you don’t have to.

    For more info click here.

  • Respond promptly to maintenance requests, have a network of reliable contractors, and fix issues as quickly as possible. Communicate with guests about the situation and offer compensation or alternatives if necessary. Our specialist holiday let management service deals with these details so that you don’t have to.

    For more info click here.

  • Follow data protection regulations, such as GDPR or other local laws, to protect guest information. Store personal data securely, limit access to authorised individuals, and obtain guest consent for marketing or promotional purposes. Or, you can have a holiday let management service like Stayful Holiday Let Management do it all for you.

    For more info click here.

  • Use high-quality photos, compelling descriptions, and competitive pricing. Offer unique amenities or experiences, and maintain excellent guest reviews. Promote your property through various channels, including social media, websites, and local partnerships. Talk to a holiday let management service like Stayful Holiday Let management.

    For more info click here.

  • Establish a clear cancellation policy, including deadlines, fees, and refunds. Communicate the policy to guests, and handle changes or cancellations according to the agreed-upon terms. Use booking platforms or software to manage cancellations and rebooking. Our specialist holiday let management service deals with these details so that you don’t have to.

    For more info click here.

  • Managing bookings and payments is a crucial aspect of running a successful holiday let. It involves establishing clear policies, using secure payment methods, and ensuring a smooth booking process for your guests. Here are some strategies for effectively handling bookings and payments for your holiday let:

    For more info click here.

  • Maximise bookings by adjusting prices, offering flexible booking options, and promoting your property on various platforms. Prepare for high demand by ensuring adequate cleaning and maintenance schedules and managing booking calendars effectively. Talk to a holiday let management service like Stayful Holiday Let Management

    For more info click here.

  • Establish a clear policy for group bookings, including maximum occupancy, additional fees, and house rules. Ensure your property is suitable for large groups and provide necessary amenities. Communicate expectations clearly to guests. Talk to a holiday let management service like Stayful Holiday Let Management.

    For more info click here.

  • Set transparent fees for additional services or requirements, such as cleaning, pet accommodations, or extra guests. Include these fees in your listing and booking platform and communicate them to guests in advance. Or, you can have a holiday let management service like Stayful Holiday Let management do it all for you.

    For more info click here.

  • Hire a professional cleaning service or create a thorough cleaning routine. Schedule regular deep cleanings, and maintain a checklist for each cleaning session. Replace worn or damaged items and perform regular maintenance. Our specialist holiday let management service deals with these details so that you don’t have to.

    For more info click here.

Visit our blog to learn more about Holiday letting & serviced accommodation on online platforms like Airbnb

Complete Serviced Accommodation Management

  • We will deal with all guest communication for your airbnb so you do not have to.

  • We will manage the seasonality using our experience of the airbnb market and make sure you can always get the best rates for your property.

  • We have experienced, reliable, proven cleaners who we have a great relationship with giving you access to quality cleaners through our serviced accommodation management

  • We use our expertise when dealing with all the major booking platforms in order to maximise your reach.

  • Our serviced accommodation management team also can deal with any maintenance issues in your property no matter how big or small

  • It is important that your property does not cause a negative impact on the local community and that guests look after your property. This is why we thoroughly vet each booking and have maintained a great track record when it comes to guest damages and disturbance.

  • We hold ourselves accountable through reviews and have a great track record in the area so you can be sure that your property will be well reviewed.

Some Areas We Cover for Serviced accommodation Management

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